State of Texas, Grant Management Software and Services DIR-CPO-5674
Submittable is proud to participate in the Texas Department of Information Resources (DIR) Cooperative Contract Program. This agreement provides state agencies, local governments, and other qualified organizations with a streamlined and cost-effective way to procure software solutions and services.
Contract Number: DIR-CPO-5674
About the Texas DIR Program
The Texas DIR Information Communication Technology Cooperative Contract Program enables DIR-eligible customers to access high-quality technology products and services at competitive, pre-negotiated rates. To learn more, please visit the Texas DIR Program page and their full list of TX-Ramp certified products.
About Submittable
Submittable is a cloud-based software solution that simplifies grant management and other application workflow processes while maintaining security, compliance and reliability. View our contract here on the DIR website.
How to order
Quotes and purchase orders
To request a quote or place a purchase order, please reference DIR contract number DIR-CPO-5674.
For assistance with sales, personalized software demonstrations or tailored quotes that meet your specific needs while ensuring DIR pricing, contact:
Cole Vick
Public Sector Director
Direct line: 406-215-4342
Email: cole.vick@submittable.com
If you are soliciting additional information about Submittable for RFI’s or similar inquiries, please contact proposals@submittable.com and include Texas DIR in your reference.
Products and Services Pricing
Our Product and Professional Service Catalog offers discounted pricing under the DIR cooperative contract.
Software Solutions
Submittable provides the following software solutions under this contract:
- Submittable: Grant Management Software that supports the entire grant lifecycle from pre-award to post-award, empowering grantmakers to drive impact and manage compliance.
- Learn more about how Submittable helps government and education grantmakers
Professional Services
- Implementation Services: Expert assistance to configure, launch, and optimize your grant management system tailored to meet your program’s unique needs.
- Technical and Program Support: Reliable and responsive technical assistance for administrators and applicants/awardees to address any challenges and maintain smooth operations.
For detailed product information, a custom quote or additional questions, contact us directly.
Warranties and Returns
Written notice of defects, errors, inaccuracies, or other deficiencies ("Defects") in products or services provided under an agreement or transaction may be submitted within thirty (30) calendar days of receipt of the corresponding invoice. "Defect" refers to the failure of products or services to substantially conform to the agreed-upon specifications or to be performed in a professional and workmanlike manner. Any Defects will be corrected at no additional cost in accordance with the applicable maintenance and support processes. Except for the express warranties provided in any applicable agreement, and to the maximum extent permitted by applicable law, all other warranties, whether express, implied, or statutory, including but not limited to implied warranties of merchantability or fitness for a particular purpose, are disclaimed.
Service Level Agreement
Submittable is committed to delivering high-quality, reliable service to our customers. The following outlines key elements of our Service Level Agreement (SLA), as detailed in our terms and conditions:
- Service Availability: Submittable uses commercially reasonable efforts to maintain a service availability level of at least 99%, excluding planned maintenance and other exceptions as outlined in the SLA.
- Data Loss Tolerance Levels:
- Recovery Time Objective (RTO): Submittable implements robust internal controls to achieve a Recovery Time Objective of 1 hour in the event of a service disruption.
- Recovery Point Objective (RPO): Submittable has established an RPO of 2 hours, reflecting the maximum acceptable amount of data loss during an outage.